Privacy Policy for TOUNIS.tn
Effective Date: July 2025
At TOUNIS.tn (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tounis.tn (the “Website”) or interact with our services.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect several types of information for various purposes, including providing and improving our services to you.
a. Personal Data
While using our Website, we may ask you to provide us with personally identifiable information that can be used to contact or identify you (“Personal Data”). This includes:
Name
Email address
Phone number
Postal address
Date of birth (if applicable)
Payment information (if applicable)
Profile information (such as username or account preferences)
b. Usage Data
We may collect information about how the Website is accessed and used (“Usage Data”). This Usage Data may include information such as:
IP address
Browser type and version
Device type and operating system
Pages visited on the Website
Time and date of visit
Time spent on pages
Referring URL
This information is automatically collected when you access or interact with the Website and is used to monitor and improve the functionality of the Website.
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (e.g., web beacons, pixels) to track the activity on our Website and store certain information. Cookies are small data files placed on your device.
You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
2. How We Use Your Information
The information we collect is used for the following purposes:
To provide and maintain our services: This includes providing customer support, delivering content, and enabling user registration.
To personalize your experience: We may use the information to customize the content and advertisements shown to you based on your interests and preferences.
To communicate with you: We may use your information to send you updates, newsletters, marketing emails, or promotional material that you have requested or expressed interest in. You can opt out of receiving marketing communications at any time.
To improve our Website and services: We use the data to understand how users interact with our Website, which helps us enhance its functionality and user experience.
For legal obligations and compliance: We may use your data to comply with legal requirements, resolve disputes, and enforce our terms of service.
For security purposes: We may use your data to detect, prevent, and address technical issues, fraud, and other unlawful activities.
3. Legal Basis for Processing Your Data (For European Users)
If you are from the European Economic Area (EEA), the processing of your personal data is based on the following legal grounds:
Consent: You have given us consent to process your personal data for one or more specific purposes (e.g., subscribing to newsletters).
Contractual necessity: Processing is necessary to perform a contract with you or take steps at your request before entering into a contract (e.g., providing services, processing payments).
Legal obligation: Processing is necessary for compliance with a legal obligation.
Legitimate interests: Processing is necessary for the legitimate interests pursued by us or a third party, provided these interests do not override your rights and freedoms.
4. Sharing Your Information
We do not sell, rent, or lease your personal data to third parties. However, we may share your information in the following situations:
Service Providers: We may share your information with third-party companies that provide services on our behalf, such as payment processors, email marketing services, or cloud hosting providers. These service providers are obligated to keep your data secure and are not allowed to use your data for their own purposes.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred. You will be notified of any change in ownership or control of your personal information.
Legal Requirements: We may disclose your personal data if required by law or to protect our rights, safety, or the rights of others (e.g., in response to a subpoena or court order).
With Your Consent: We may share your information with third parties if you give us explicit consent to do so.
5. Data Retention
We will retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer required, we will securely delete it.
6. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete data we hold about you.
Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
Right to Restrict Processing: You have the right to request that we restrict how we process your personal data under certain circumstances.
Right to Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to our processing of your personal data, including for direct marketing purposes.
Right to Withdraw Consent: If we rely on consent to process your data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
7. Security
We employ a variety of security measures to safeguard your personal data. These include encryption, firewalls, and secure access controls to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.
However, please be aware that no method of data transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
8. Third-Party Links
Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the page will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your data protection rights, please contact us at:
TOUNIS.tn
Email: hello@tounis.tn
Phone: +41772571211
Website: www.tounis.tn